Frequently Asked Questions

A: June 12-15, 2008 at the Mesa Convention Center and the adjoining Phoenix Marriott East in downtown Mesa: 200 N Centennial Way, Mesa, 85201 (480) 898-8300

A: Yes.

A: Use our Online Secure Shopping Cart.

A: Yes. You may call 480.835.9102 to register by phone. Please leave a message if you don't get an answer, and someone will call you back during the hours you request to pre-register you.

A: You will receive an email to the email address you give when you register. If you require a hard copy of your receipt, please CONTACT US and we will send you one.

A: Yes. We offer a Military Discount of $5 at the door, as well as Children's Discounts. Before the convention, there are Pre-Registration Discounts. (See our Registration Page for more info)

A: If you are registering online we take Credit Cards & Paypal. If you are mailing in your payment or registering at the door we take Credit Cards, Cash & Checks. Please note there will be a $25 service fee for bad checks.

A: Yes. We take cash, check and credit card at the convention. If you are paying with a credit card or check, please be prepared to show ID with the same name as the credit card or check. Please note there will be a $25 service fee for bad checks.

A: Please check our New Member Tutorial

A: First, create a member account on our New Member page. Then, go the Registered Events button on the left-hand menu. This will bring you to a page that will help you select events to register for.

A: Because although you created a member account, you haven't pre-registered. Once you pre-register, you may double that amount to 6. If you fill out our pre-con survey, it will give you an additional slot, totaling 7.

A: When you create a member account you receive 3. When you pre-register you receive 3 more, and if you fill out our pre-con survey you receive one more for a total of 7.

A: Every 4 hours an event runs counts as one slot. A 4 hour event is one slot. An 8 hour event is 2 slots, and so on.

A: At this time, we have no events that cost in addition to your admission fee. Once you pay to get in, you should be able to participate in all of our events. In the future, however, we may allow some events to charge an additional fee in order to offer more to our attendees. If we do this, we will try to make sure that there are other similar free events available.

A: There may be, depending on your age. We require a Mature Waiver signed by a parent for some games. Please check to see if you will need one and either bring it with you or have a parent there when you check in to fill one out for you. You may read more about our rating system and requirements HERE. You may download a Mature Waiver form HERE

A: Check to see if you've created a New Member Account, which registers you for the site and allows you to sign up for games. If you have not, please go HERE and create a free account. If you still have trouble, please CONTACT US and we'll help you out.

A: While it is possible that you will be activated within a few hours, it usually takes up to 48 hours to be activated. If, after that time, you are still not activated, please CONTACT US and we'll help you out.

A: TRY THIS

A: Check out our VOLUNTEERS page to see if it might be for you. If you think you're interested in joining a fun family of gaming volunteers, contact our volunteer coordinator at vc@conevents.com and someone will give you a call!

A: Our volunteers commit to working 20 hours for us over the duration of the convention. Some of our volunteers also choose to run games, either for themselves or others. So that our volunteers are fresh, able to get enough sleep and enjoy the convention, we will only allow them to run 12 hours of gaming above their time commitment to us.

A: Absolutely. We have made it easy to make Con Games a family event. We offer (all free) Martial Arts Self-Defense lessons, henna tattoos, and belly dancing lessons, among other diversions. Our convenient children's area has free face painting, crafts and movies, as well as games for young people. We also offer beginner games that you can easily learn and don't have to have a Master's Degree in D&D to play!

A: Yes, we have an entire range of games from beginner to master. Games are given symbols indicting complexity level and experience required. For more info, if you refer to our Event Type [[[Need Valid Link Here For Complexity or Experience]]] Page you will be able to see the different symbols showing how much experience is required for any game, from none at all to tournament level.

A: No. You will be given a badge indicating that you are a chaperone, and you will be able to oversee your child during the event. You will not be allowed to play any games.

A: There are a couple of things we do to ensure that games are age-appropriate. In order to help parents choose, we have developed an ESRB Rating page, which will show you the different ratings of our games. For mature games, we require a signed waiver. More information on this can be found HERE

A: We provide miniatures and paints, as well as brushes and supplies. If, however, you would like to bring your own things you are welcome to do so. Please see our Painting Page for more details on the different contests and requirements.

A: The two exhibitor badges that come with the booth, as well as extras that are bought by exhibitors, are full admission to the convention. As long as your booth stay manned during the exhibit hall hours, you may leave and play games or enjoy other parts of the convention. We do not allow our exhibitors to leave their booths unmanned during exhibit hall hours. We give our exhibitors 2 full-access passes to the convention so that someone is always available to man the booth during the exhibit hall hours.

A: Why are YOU not running your favorite game? If no one has submitted that event to run, it won't currently be on the list. The best way to ensure that the game gets played is to run it, which is easy and fun. CONTACT US if you need more information on running any game you would like to play but don't see on our list.

A: No. Our contract with the hotel as well as the convention center requires that any food eaten on the premises must be purchased by the hotel or convention center. We will, however, have concessions at the event and the hotel will be offering a discounted lunch special.

A: Not for this year. This will change in the future.

A: If you create a free New Member Account, we'll keep you reminded and update you when news comes out.

A: The Phoenix Marriott Mesa is attached to the convention center and is offering us a special rate of $89 for up to 4 people per room. Please see our Hotel Page for more info. To go directly to the hotel website and make your reservation with our group code, you may go directly to the Reservations Site [[[Check that this link works]]]

A: The group code is cggcgga. If you are calling to make a reservation for the convention, please remember to use this code and tell them you are with Phoenix Con Games. If you have a problem making a reservation or getting the event rate, please call us at 480.236.4314 and we may be able to help. Sometimes the hotel has to add more rooms to the block or adjust something, but we have to call them to do it.

A: The Con Run cards are exchangeable. For every night someone stays at the hotel, they get a card. However, they can only use one HOTEL card for their final hand, as well as only one of any other of the cards. Everyone can trade cards to build their final hand. Our last 2 winners got their final hand by trading cards with other event attendees. So you have just as much chance as anyone else! See the Special Events Page